Commercial Lease Disputes in Queensland: Tenant and Landlord Rights
Summary
Commercial lease disputes are among the most common property-related matters in Queensland. This article covers the Retail Shop Leases Act 1994, common dispute triggers, QCAT jurisdiction and practical strategies for landlords and tenants.
Key Takeaways
- The Retail Shop Leases Act 1994 (Qld) provides important protections for retail tenants that do not exist at common law, including mandatory disclosure statements, restrictions on outgoings recovery and dispute resolution through the Queensland Civil and Administrative Tribunal (QCAT).
- Landlords must comply with strict notice and cure requirements before exercising forfeiture rights, and tenants may apply for relief from forfeiture under s 124 of the Property Law Act 1974 (Qld).
- Common dispute triggers include disagreements over outgoings calculations, make-good obligations at lease end, options to renew and alleged breaches of exclusive use clauses.
- QCAT has jurisdiction to hear retail lease disputes under the Retail Shop Leases Act 1994, offering a faster and less expensive alternative to court proceedings for tenants and landlords.

Commercial lease disputes are a regular feature of the Queensland property landscape. Whether it is a disagreement over rent reviews, make-good obligations, lease renewal rights or alleged breaches, both landlords and tenants need to understand their rights and obligations under the lease and the applicable legislation. In Queensland, the Retail Shop Leases Act 1994 (Qld) provides a specific framework of protections for tenants of retail premises, while the Property Law Act 1974 (Qld) governs commercial leases more broadly. Astris Law advises both landlords and tenants on commercial lease matters, treating each dispute as part of the client's broader commercial position.
Facing a lease dispute as a tenant or landlord? We act in commercial lease negotiations and disputes across Queensland. Call (07) 3519 5616.
When Does the Retail Shop Leases Act 1994 Apply?
The Retail Shop Leases Act 1994 (Qld) ("RSLA") applies to leases of retail shops in Queensland. A retail shop is generally a premises used wholly or predominantly for carrying on a retail business, located in a retail shopping centre or with a floor area of no more than 1,000 square metres. The RSLA provides significant protections for retail tenants that do not apply to standard commercial leases, including:
- Mandatory disclosure statements that must be provided by the landlord before the lease is entered into
- Restrictions on the types of outgoings that can be passed on to tenants
- Specific rules governing rent review mechanisms
- Protections relating to demolition, relocation and refurbishment of premises
- A dispute resolution framework through the Queensland Civil and Administrative Tribunal (QCAT)
Determining whether the RSLA applies to a particular lease is often the first and most critical question in a commercial lease dispute. Misclassification can result in landlords failing to provide mandatory disclosures or tenants not claiming protections to which they are entitled.
Common Triggers for Commercial Lease Disputes
Rent Reviews
Disputes frequently arise when market rent reviews produce a figure significantly above or below the current rent. Under the RSLA, if the parties cannot agree on current market rent, either party may refer the matter to a specialist retail valuer. For non-RSLA commercial leases, the mechanism depends entirely on the lease terms, making the rent review clause one of the most important provisions in any commercial lease.
Outgoings
Landlords commonly recover operating costs from tenants through outgoings charges. Under the RSLA, landlords must provide tenants with expenditure estimates and annual statements, and certain categories of outgoings cannot be passed through to retail tenants. Disputes arise when tenants receive outgoings that are not properly disclosed, exceed estimates without justification or include categories that the landlord is not entitled to recover.
Make-Good Obligations
At the end of a lease, tenants are typically required to restore the premises to their original condition. The scope of make-good obligations depends on the lease terms and the condition report prepared at the commencement of the lease. Disputes commonly arise over the standard of reinstatement required, particularly where the tenant has made significant fitout works.
Breach and Termination
A landlord seeking to terminate a lease for breach must generally issue a notice to remedy, giving the tenant a reasonable opportunity to rectify the breach before taking further action. Under the Property Law Act 1974, the tenant has the right to apply for relief from forfeiture - a court order allowing the lease to continue despite the breach. The availability of relief depends on the nature of the breach, whether it has been remedied and whether it is just and equitable to grant relief.
Dispute Resolution Options
QCAT (Retail Shop Leases)
For disputes under the RSLA, the Queensland Civil and Administrative Tribunal (QCAT) has jurisdiction to hear and determine retail tenancy disputes. QCAT offers a more accessible and cost-effective forum than the courts, with its own mediation and hearing processes. QCAT can make orders including payment of money, compensation and declarations about the parties' rights.
Mediation
Many commercial leases include dispute resolution clauses requiring the parties to attempt mediation before commencing court proceedings. Even where mediation is not contractually mandated, it is often a cost-effective way to resolve disputes without the expense and delay of litigation.
Court Proceedings
For non-RSLA commercial leases, or where QCAT does not have jurisdiction, disputes are typically resolved through the Magistrates Court, District Court or Supreme Court depending on the value and complexity of the claim. Remedies may include damages, injunctions, specific performance and declarations.
Caveats and Urgent Relief
In some lease disputes, a party may need to take urgent action to protect their interests. Tenants facing wrongful lockout may seek urgent injunctive relief to regain access to premises. Landlords concerned about a tenant's financial position may need to act quickly to enforce security deposits or bank guarantees. In property-related disputes, caveats can be lodged on the title under the Land Title Act 1994 (Qld) to protect an interest - though caveats in lease disputes require careful consideration as to whether a caveatable interest exists.
Conclusion
Commercial lease disputes in Queensland require an understanding of both the lease terms and the legislative framework that applies. The Retail Shop Leases Act 1994 provides important protections for retail tenants that do not exist at common law, while the Property Law Act 1974 governs relief from forfeiture and other fundamental property rights. Astris Law's property practice advises landlords and tenants on lease negotiation, dispute resolution and enforcement, always with a focus on the commercial outcome rather than the legal technicality alone.
Written by Jamie Nuich, Legal Practitioner Director of Astris Law
This article is for general information purposes only and does not constitute legal advice. You should seek professional advice tailored to your specific circumstances before acting on any information in this article. Liability limited by a scheme approved under Professional Standards Legislation.
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