Privacy Policy
This policy describes how Astris Law Pty Ltd (Astris Law) handles personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Information we collect
We collect personal information that is reasonably necessary to provide legal services, respond to enquiries and comply with our professional obligations. This typically includes name, contact details, matter background and any information you voluntarily provide.
How we use your information
We use personal information to open and manage client matters, provide legal advice, conduct conflicts and client identification checks, meet regulatory obligations (including AML/CTF where applicable), and communicate with you about your enquiry or engagement.
Disclosure to third parties
We may disclose information to counsel, experts, courts, regulators, mediators, IT service providers and other parties where reasonably necessary to perform legal services or comply with the law. We do not sell personal information.
Security and storage
Personal information is held on secure systems and in practice management records. We take reasonable steps to protect information from misuse, loss, unauthorised access, modification or disclosure.
Access and correction
You may request access to, or correction of, personal information we hold about you by contacting us at mail@astrislaw.com. We will respond in accordance with the Privacy Act.
Complaints
If you consider we have breached the Australian Privacy Principles, please contact us at mail@astrislaw.com. If you are not satisfied with our response you may contact the Office of the Australian Information Commissioner (oaic.gov.au).
Contact
Astris Law
Level 2, 8 Clunies Ross Court, Eight Mile Plains QLD 4113
(07) 3519 5616 · mail@astrislaw.com
Calls to +61 7 4270 8880
Calls to our +61 7 4270 8880 line are recorded for quality and training. Callers are advised at the start of each call that the call is recorded and that the reception service is automated. Callers who prefer not to be recorded may use (07) 3519 5616 instead, which is not recorded.
Call handling for the +61 7 4270 8880 line is provided by third-party services. Recordings, transcripts and intake data are accessible to Astris Law staff and may be retained by these providers per their terms.
Astris Law uses Google Workspace for email, Smokeball for practice management, and Infotrack for searches and signing. Visitor activity on this website is measured using analytics tools including Google Analytics.
Callers and visitors have rights under the Privacy Act 1988 (Cth) to request access to or correction of personal information held about them. Direct any such request to mail@astrislaw.com.